Clear Taxable 721 (Tax Returns)

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Clear Taxable 721 (Tax Returns)

Awaiting Clearance

Tax-exempt Clearance Steps
  1. Select a 721 (Tax Return) that has a Total < $0.00.
    1. Use the Ctrl key on your keyboard to select more than 1 721 (Tax Return).
      1. Tax-exempt 721(Tax Returns) can be combined in these same steps also

Note: These steps are designed for Taxable 721 (Tax Returns).

  1. Click the button $ Clear selected.

  1. PLEASE DO NOT CLOSE THE WINDOW OR PAGE YOU HAVE OPEN.
    1. ExciseWeb is preparing your request to Clear your Taxable 721 (Tax Returns).


Note: If you close this window or page during the processing of your 721 (Tax Returns) you will be required to wait 10 minutes before you can attempt the clearance process again.

  1. PLEASE DO NOT CLOSE THE WINDOW OR PAGE YOU HAVE OPEN.
    1. ExciseWeb is initiating your request to Clear your Taxable 721 (Tax Returns).
  1. Click the link ‘Click here to continue’ in order to be redirected to the verified payment gateway.


Note: If you close this window or page during the processing of your 721 (Tax Returns) you will be required to wait 10 minutes before you can attempt the clearance process again.

  1. Review the following screen before continuing to the next step THOROUGHLY.

  1. Once you’ve review the screen displayed above, continue to enter/validate the following information:

Option/Information

Description




Taxpayers should first confirm the total Amount to Pay prior to moving forward.



       


Taxpayers should select the appropriate Credit Card type.




Taxpayers should enter in the correct Credit Card Number.




Taxpayers should select the correct Expiration Date.




Taxpayers should confirm the pre-populated Name. If the Name does not match the Credit Card being used, please change it now.




Taxpayers should confirm the pre-populated Zip Code. If the Zip Code does not match the Credit Card being used, please change it now.




Taxpayers should confirm the pre-populated Address. If the Address does not match the Credit Card being used, please change it now.




Taxpayers should confirm the pre-populated City. If the City does not match the Credit Card being used, please change it now.




Taxpayers should confirm the pre-populated State. If the State does not match the Credit Card being used, please change it now.




Taxpayers should enter the correct Telephone number.
  1. Review the following screen before continuing to the next step THOROUGHLY.

  1. Once you’ve review the screen displayed above, continue to enter/validate the following information:





Taxpayers should Cancel if they are not ready to continue to the final Payment step.






Taxpayers should Continue if all the information displayed is correct and they are ready to continue to the final Payment step.
  1. Review the following screen before continuing to the next step THOROUGHLY.




Taxpayers should confirm the Payment Type. If the Payment Type does not match the Credit Card being used, please choose the option ‘Use another payment method’.




Taxpayers should confirm the last 4 digits of the Credit Card. If the last 4 digits do not match the Credit Card being used, please choose the option ‘Use another payment method’.




Taxpayers should confirm the Expiration Date of the Credit Card. If the last Expiration Date does not match the Credit Card being used, please choose the option ‘Use another payment method’.




Taxpayers should enter the appropriate Security Code before continuing.


The Security Code is the 3/4-digit code located on the back of your credit card.
  1. Review the following screen before continuing to the next step THOROUGHLY.




Taxpayers should confirm the read the Payment Gateway instructions before continuing.




Taxpayers should choose this option if they require using another form of payment before continuing.




Taxpayers should choose this option if they wish to CANCEL before continuing.




Taxpayers should choose this option if they wish to COMPLETE the processing of the payment.
  1. PLEASE DO NOT CLOSE THE WINDOW OR PAGE YOU HAVE OPEN.
    1. The Payment Gateway is processing your payment.


Note: If you close this window or page during the processing of your payment, you cannot assure that you will be charged twice or assured if your payment went through. You will be required to wait 10 minutes before you can attempt the clearance process again.

  1. Once the transaction has been processed validate the following information:




Taxpayers should confirm the total Amount to Pay was correct.




Taxpayers should note the Transaction Date (Time).




Taxpayers should note the Payment Method.




Taxpayers should note the Reference Number.


This will be printed on the Excise Receipt.




Taxpayers can choose to Print a receipt of the Credit Card Transaction.
  1. Review the following screen and print before continuing to the next step THOROUGHLY.

  1. Click the Return button in order to gain access to your stamped and approved 721 (Tax Return) for Customs clearance.




Taxpayers will NEED to click the ‘Return’ button in order to gain a stamped and approved 721 (Tax Return) for Customs.
  1. Once ExciseWeb has completed your request for Clearance, the Excise Document will be displayed
  2. The Excise Document consists of:
    1. The stamped and APPROVED 721 (Tax Return) for Customs Clearance
    2. The Virgin Islands Bureau of Internal Revenue online ExciseWeb Receipt

  1. Both the 721 (Tax Return) can be printed and/or saved for your records
  2. To Print or Save, place your mouse in the top portion of the Excise Document window
    1. Use the Printer or Download buttons to perform either function
    2. Once printed, you can proceed to Customs for Clearance




Click here to RELOAD the 721 (Tax Return) PDF if your window does not load completely.